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The devastation from having a major fire or water event damage your home is unquestionably one of the most difficult situations you have ever found yourselves in. We are professionals that can help.



We have worked with insurance companies since 1989 when Hurricane Hugo struck the Charlotte area. We have a technical understanding of your insurance policy and types of damage it covers.


In the Charlotte area, we are the company to call for repairs and insurance claims. We are trusted by property management companies and retail industry leaders due to our quality and dependability.

  • Our experience with Andy at Built Restoration couldn't have been any better. We had hail and wind damage and needed to replace our entire roof. When Andy told us that his team would remove our old shingles and replace with new in one day, I honestly did not believe him. Sure enough, they showed up and got the entire job done just as he said. We've done many renovations to our house in the past two years and I've grown accustomed to "cleaning up" after contractors that have worked at our house. Whether that's construction debris or even gatorade bottles left after lunch time. I was very impressed with the thoroughness of every aspect of the work Andy's team performed. Even when they removed the dumpster from our property, the driver got out of the truck and came back to walk around the area where the dumpster had been to make sure nothing was left behind. Did I mention that our roof looks fantastic?! HIGHLY RECOMMEND!

    Rachel Rivenbark
  • Capable of handling just about an emergency service request needed.

    Watermark HOA
  • Built Restoration was awesome! I had water damage that was pretty intrusive. They not only did the quick cleanup, but guided me through the entire process of the insurance appraisal and the restoration. The place looks great! I would use them again!

    Chris S.
  • I worked with Built Restoration on an insurance claim for an investment property in SC while I am in FL.  They did a great job!  They handle all the details, met with the insurance adjuster, kept me informed of the process, sent pictures and even completed paperwork for the HOA approval!  They did a great job!  I highly recommend their services!

    Holly G.
  • I am on the board of directors for my homeowner's association. We have used Built Restoration to handle all of our emergency calls for years. Andy's experience is invaluable at helping us meet critical service needs and contain costs. No job too small or too large. Always prompt. Quality work guaranteed and fairly priced. Extensive knowledge about insurance claims a big plus.

    Jeff B.
  • Roof gutters replaced after a major storm..the crew was exceptional the work was done when promised and it looks great. Thank you Built Restoration.

    Denice B.
Built Restoration Reviews

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